|Pre Visit Info
Pre Visit Info2018-03-14T10:56:00+00:00


Pre Visit Information

We want your visit with us to be as easy as possible. Being an event organiser is no easy task therefore we’ve tried to provide as much pre-visit information as possible in the sections below.

Please don’t worry though, we’ll be in contact with you along the way when we need certain information.

In the meantime if you need anything not listed please contact us.


A range of accommodation options available

We have various accommodation options at our centre.

The Hollowford Centre has 140 beds in 29 ensuite shared bunk-bedded rooms over 4 accommodation blocks.


Awards Badges & Licenses2019-05-31T07:40:53+00:00

We are very proud to be delivering High Quality Outdoor Education and Residential Experiences for young people. Don’t just take our word for it, we have successfully achieved the following accreditations;

Adventure Activities Licensing (AALA) 

Adventure Activities Licensing (AALA) ensures that activity providers follow good safety management practices. This allows young people to experience exciting and stimulating activities outdoors without being exposed to avoidable risks.

Activities covered are under the headings; Caving, Climbing, Trekking and Watersports.

Further details can be found on the Adventure Activities Licensing Authority website alternatively you can view a copy of our licence


AHOEC (Association of Heads of Outdoor Education Centres) – Gold Standard

AHOEC (Association of Heads of Outdoor Education Centres) – Gold Standard a voluntary assessment scheme whereby centres are assessed against high level criteria in all aspects of the work they undertake.

“It is fantastic news that members of AHOEC are ahead of the game in badging their outdoor education centres. This is good for children as quality assurance is guaranteed, and good for schools who will have to worry less about risk management bureaucracy.” Mick Brooks, General Secretary, National Association of Head Teachers (NAHT)

Further details can be found on the AHOEC website

Learning Outside the Classroom (LOtC) Quality Badge

Learning Outside the Classroom (LOtC) Quality Badge provides a National accreditation combining the essential elements of provision – learning and safety.

Further details can be found on the Learning Outside the Classroom website


Adventuremark is a non-statutory safety scheme devised by the Adventure Activity Industry Advisory Committee (AAIAC). This award covers those activities that do not come under the Adventure Activities Licensing such as ropes course, archery and zip wires.

Further details can be found on the Adventuremark website


Helpful directions as our postcodes will not work with SatNav

Satellite Navigation systems will bring you most of the way to our centre however due to it’s postcode SatNav will often lead you elsewhere. Please follow our helpful directions to ensure you don’t get lost!

Hollowford Directions: From the M1. From the M60

Example Activity Programme2018-02-13T16:23:30+00:00

All of our programmes are bespoke and designed to meet your requirements and desired outcomes.

At Lindley we are fortunate that we can offer bespoke activity programmes which are designed with you to ensure they meet your requirements, budget and needs of the group. To give you an idea of what we can offer please see our examples below:

School Program

University Program

First Aid & Sickness2018-02-13T16:24:45+00:00

Details of First Aid provision and requirements from visiting staff

First Aid

Ideally we require all groups to bring with them their own qualified First Aider and own First Aid kit.

All Lindley staff are qualified in either Emergency First Aid at Work or Outdoor First Aid.

First Aid kits are available in all centres.


In the event that a member of the group has been sick we have a procedure which we ask visiting staff to follow. Further details are available on arrival.

Group & Meeting Rooms2018-02-13T17:15:22+00:00

All groups are allocated their own space.

All groups are allocated a group room(s) for the duration of their stay when visiting Hollowford. Group rooms are allocated based on the size and needs of the group. Some rooms have TV/DVD player, projector and AV facilities.

There are a number of rooms varying in size that can be set up in a wide variety of ways for meetings, conferences, workshops or training courses. Flip charts and projection facilities are easily arranged.

Rooms can be hired to non-residents and you do not have to have activities with us. However, why not combine your meeting with an informal activity session and stay for lunch as well?


Public Liability Insurance

Lindley Educational Trust does not insure visitors against personal accident, loss or damage, which is not caused by negligence on the part of Lindley or it’s employees, agents or subcontractors. This should be arranged through your party leader or by yourself.

View a Copy of our Public Liability Insurance

Kit List2019-01-23T13:54:42+00:00

Details of personal kit you may need

Generally casual clothing is worn throughout your stay. As a percentage of your activity programme will take place outdoors (whatever the weather) it is worth brining three sets of clothing suitable for outdoor use.

Lindley will provide all specialist activity equipment. In addition we can provide kagouls, waterproof trousers, boots, rucksacks, balaclavas and mitts, although you are welcome to bring your own.

You may find the following guide useful. Please ensure you bring sufficient clothing for the duration of your event:

Kit List

Also Useful

  • 3 sets of outdoor clothing-outdoor clothes may receive heavy wear so bring old but sturdy clothing (trousers, shirts/t-shirts, jumpers/sweatshirts) NB Jeans are unsuitable for outdoor activities

  • Indoor casual clothes and shoes

  • 2-3 pairs of thick woollen socks

  • Training shoes for activities

  • Old training shoes (for water based activities)

  • Tights and thermal underwear are valuable in winter

  • Nightwear and underwear

  • Toiletries, soap, towel etc

  • Pen and notebook

  • A Torch

  • Thermos flask and plastic lunchbox

  • Shorts, swimwear and suncream in summer

  • Travel alarm clock

  • Scarf, hat and gloves in cold weather

Medical & Dietary Information2018-02-13T16:47:41+00:00

Essential information required from all visitors

Depending on your group type we will either ask for collated medical and dietary (if applicable) information or we will issue a personal details form for each person to complete.

Fro groups staying at our Hollowford Centre our Catering Team can cater, where possible, for all dietary requirements provided advance notice is given.

Completed medical and dietary information will be required at least four weeks before your event. The more information you can provide the better prepared we can be.

Overnight Cover2018-02-13T17:16:56+00:00

Peace of mind in the evenings


A first aid qualified overnight Duty person will be available from 7pm through to 8am Monday to Friday and 10am Saturday and Sunday. Generally from 11pm through to 7am they will be in their accommodation but you will be given clear instructions as to their location and how to contact them in case of emergency.

The Duty person is responsible for the centre, running the shop/bar should it be required and is on hand to ensure all groups have everything they need.

They are not responsible for supervising groups.

Shining Cliff

Details for emergency contacts are provided in the visitor folder at Shining Cliff.

Risk Assessments2019-01-17T14:09:09+00:00

Downloadable risk assessments for our centres and activities

Organising trips and events are time consuming. We’ve tried to help reduce some of this by providing easy to download risk assessments.

For any risk assessments relating to activities please visit the relevant activity section

For risk assessments for our centres please see below:

Safeguarding Policy and Procedures2019-02-11T12:06:18+00:00

Lindley Educational Trust takes it’s responsibilities for the protection of children, young people and vulnerable adults very seriously.

We take our responsibilities really seriously when working with Children, Young People and Vulnerable Adults – Read The Trust’s Child Protection Policy.

Our Management and Staff team are very experienced and we have considered all aspects of your stay. Balancing risks and benefits to ensure that everyone is safe and has enjoyable visit whilst having the opportunity to learn and develop.

We are happy to discuss accommodation arrangements and activities with you. Please do get in touch as appropriate.

Sample Menu2018-02-13T17:07:38+00:00

A sample menu of our tasty food

The catering team at Hollowford provide meal options to suit most dietary requirements. All food is freshly prepared and cooked onsite.

Sample of primary school/youth group menu

For other events menus are bespoke.

School Visit Information2019-01-23T12:42:46+00:00

School Visit Information

We hope that you’re looking forward to staying with us.

The links below are to the essential information that you as group leaders and we need, to finalise preparations for your visit.  Further information can also be found under the pre-visit information section.

If you have any questions, please contact us.

Shop & Bar2018-03-07T16:21:20+00:00

Available on request

Available in the evenings at Hollowford. Our shop and licensed bar stocks a range of souveniers, sweets, chocolates and crisps with flavoured water for younger groups and stronger flavoured water for older groups which are sourced from a number of local breweries!


We recommend that valuables are left at home

It should be noted that it is not possible for Lindley to insure against the loss, theft or damage of personal effects. Those who wish to protect themselves against this risk should check existing personal policies or take out additional cover.

Visiting Staff & Supervision2018-02-13T17:10:30+00:00

The role of visiting staff

We appreciate that events are not easy to organise with increased responsibilities for visiting staff and leaders.

During activities responsibility for the safety of groups lies with Lindley staff. Each group should be accompanied by a visiting staff member or responsible adult from your organisation to provide additional support.

Visiting staff or leaders are responsible for the welfare and behaviour of groups at all times whether during activities, around the centre, in the evenings or overnight.

At times you may share the Hollowford Centre with other groups. Please encourage your group to be considerate of others

Keeping You Up To Date

New Kit Store Open

May 7th, 2019|0 Comments

New Kit Store Open Hollowford Centre’s new Kit Store Project is proving a great success.  Recent clients and beneficiaries have [...]